JM
Jennifer M
1 reviews | Active since Sept 2013
02 Feb 2024, 11:20
Exorbitant and unfair card replacement fee
Customer for 45 years. The ATM swallowed my card after some ****mers grabbed it from me. I cancelled it immediately and have been charged R160 to replace it. I feel surrounded by ****mers. Corporate and ********. Do better Standard bank Please tell me how to get this waived
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Replies (1)
Standard Bank's replyOfficial
02 Feb 2024, 11:50Dear Jennifer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Feb 2024, 11:50
Official
Dear Jennifer
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***