1 reviews | Active since Jul 2016

01 May 2017, 18:29

Exhorbant Charges

<p>I am currently in the USA for business</p> <p>I used my Cheque Card and the R/$ exchange rate was around R13.50 for an US Dollar</p> <p>Used my card for purchases and paid R17.38 for an US Dollar</p> <p>I can understand bank charges and comissions etc ,but to pay around R4 more for a Dollar is exhorbant / ridicilous and just wrong</p> <p>I cannot qeury this as the website of Standard Bank does not allow me to send a secure message/qeury</p> <p>Basically I am stuck in the USA and no way of resolving this issue and just have to accept that I will pay these exhorbant charges</p>

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Replies (3)
's update09 May 2017, 03:52
Reviewer Update

As of today 8 May I have recieved no respo se from Standard Bank

Standard Bank
Standard Bank's reply12 Sept 2017, 15:33
Official

Dear Fritz Stols

Thank you for your posting.

I refer to my email correspondence and can confirm that I am attending to this matter.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply18 Sept 2017, 11:31
Official

Dear Fritz Stols

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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