NM
Nontsikelelo M

1 reviews | Active since Apr 2018

12 Jul 2018, 09:03

Excuses, no accountability!

Excuses, no accountability! ,complaints specialists who cant provide good customer service! you over pay them and they advise that they having system issues and they cant process the refund. they also tell you that they will still deduct and you need to reverse ,after over paying them . what madness is this? Livid is what i am right now!

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Replies (1)
Standard Bank
Standard Bank's reply12 Jul 2018, 10:17
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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