NF
NIKKI F
1 reviews | Active since Aug 2013
26 Jan 2023, 11:18
Excessive wait time due to branch being understaffed
Blue Route Mall, Cape Town End of the month and the branch is totally understaffed, with customers waiting for 2 hours plus to be attended to. There were multiple unused banker cubicles - I’m not sure why they are there, in a new branch, if not to be used? Shocking disregard for clients.
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Standard Bank's replyOfficial
26 Jan 2023, 11:27Dear Nikki
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply26 Jan 2023, 11:27
Official
Dear Nikki
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***