TP
Thandiwe P

1 reviews | Active since Apr 2015

29 Feb 2016, 14:39

EXCEPTIONAL SERVICE FROM CYNTHIA DIBA

<br> I visited standard bank in Thibalt square cape town a month ago and was referred to a lady called Cynthia Diba, I needed urgent help. They were having issues with their system as it had just been upgraded therefore she was unable to assist me right away. She promised to get back to me which she did, she kept on updating me and telling me that she will make sure that i get whatever it is that i needed at that point. She finally came through for me. I really appreciate that as it made me feel like the only standard bank client there judging from the way she handled my situation. She really knows the meaning of great customer service, i needed her help again today which went very smoothly. Employees like that are hard to find, she's really passionate about her job. please continue helping others the same way you've helped me. Well done Cynthia Diba!!!!

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Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2016, 08:05
Official
Hello Tee21,

We appreciate your feedback.

We are delighted to hear of your wonderful experience with us.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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