CM
Cornelia M

1 reviews | Active since Feb 2019

16 Jul 2020, 04:06

Exceptional Service

I want to thank Bernice Moodley, from Standard Bank, for going above and over the normal norms to give exceptional service. She’s a person that lives by the values of Standard Bank, growing people, being proactive, serving clients, upholding the highest levels of integrity and respecting her clients.

To me it seemed like she was in the office every day, always very early to help not only me but her other clients as well. Although there were many barriers between me (her client) and the bank, she constantly kept raising the bar to still give exceptional service.

Standard Bank you should be proud to have an employee like Bernice Moodley on your team, she truly is an asset to your company. Bernice Moodley, thank you for your way above standard assistance.

Cornelia

0
Replies (1)
Standard Bank
Standard Bank's reply16 Jul 2020, 05:15
Official
 Dear Cornelia

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with  Bernice Moodley.

Kind regards

Complaint Resolution Centre
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