AS
Arnold S
1 reviews | Active since Feb 2014
31 Dec 2024, 11:29
Exceptional customer service
I was charged a cash advance fee of R5,972 when my banker accessed my credit card to settle my personal term loan. I was not happy with this, so I escalated the issue within the bank as my banker was taking forever to resolve the issue. The bank swiftly took my query into consideration and resolved my issue timeously. The R5,972 has now been reversed back into my credit card. Thanks for your customer care standard bank.
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Standard Bank's replyOfficial
31 Dec 2024, 11:38Good day Arnold,
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
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Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Dec 2024, 11:38
Official
Good day Arnold,
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
***
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kind regards
Standard Bank Hello Peter Team
***