HT
Heinrich T

1 reviews | Active since Sept 2017

08 Sept 2017, 12:12

EXCELLENT SERVICE RECEIVED FROM MY PRESTIGE BANKER- LAUREN SOLOMON

Good Day, I would like to commend my PRESTIGE BANKER Lauren SOLOMON for her EXCELLENT SERVICE RECEIVED for the past 2 years, she was out of her role this past month and upon her return she assisted me without an appointment, wow that's great SERVICE, I needed a short term finance and in a few minutes she managed to have it approved ?. I was approached by FNB and was about to move my banking account but by this I will remain a loyal standard bank customer due to her. I also had bad SERVICE by the contact centre which gave me a bitter taste but Lauren convinced me to stay and remedied my issues. Trust this will be reconised by a regional level, thank you Lauren you a true BANKER.

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Replies (1)
Standard Bank
Standard Bank's reply08 Sept 2017, 13:03
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Lauren Solomon.

Kind regards

Complaint Resolution Centre
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