Excellent Service Delivery

I have been experiencing issues with any assistance from the bank appointed Prestige Banker @ Sandton City Branch P****lo Ntomane. There were issues outstanding for about 2-3 months regarding incorrect fees being charged etc and I requested a new card to be ordered and there was never any positive reply. This has all changed since I contacted The Prestige Banking Centre whereby Kerisha Maharaj rep**** to my request for a new card and many other banking issues. Immediately there was a notable difference in the service, response and constant feedback. I would suspect that being a Prestige Client of Standard Bank, the service rendered should be of the utmost highest quality which Kerisha Maharaj clearly depicts. The thoughts of moving my account to a bank that could offer better service were quickly eradicated as I felt truly happy and content with all the help. It's staff member's like this that makes a financial institution as large as Standard Bank continue to grow. Thank you Kerisha Maharaj and please keep up the excellent service and truly appreciate the excellent work. An individual can make a positive (opposed to negative) \review"of any company. Great Stuff!!!"""