1 reviews | Active since May 2017

12 Aug 2017, 08:35

Excellent service by Mpumelelo Maqaqa

<p>I am so pleased with the level of service offered by Mpumelelo. I had called in on the 10th of August requiring a cross border letter. I was promised that the consultant will come back to me since she was struggling to access my account. She did not come back to me and the next day on the 11th of August I called again disappointed but Mpumelelo helped me professionaly and efficient. He even emailed me back thanking me for sending my documents promptly so that he could help me</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Aug 2017, 13:54
Official

Dear Tichavona Chinyere

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Mpumelelo.

Kind regards

Complaint Resolution Centre
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