Excellent Service

I would like to thank standard bank for the great service i received from Siphiwe Tshabalala from chargeback department.In December I made a booking for me and my partner at bookings.com for Haarties but unfortunately we had to cancel as his son was stabbed to death in Mamelodi i called the the place we booked at and explained the situation to them and they refused me a refund or postpone the date for us to come back even though we cancelled 5days before our check in, our only option was the bank to help us.I called the bank and they sent me forms to fill in so they do a reversal for me then sent them back to the bank, 2weeks ago I received a call from Siphiwe and I explained what transpired I was panicking telling him I will even bring death certificate and case number as it is ****** case we had and he said he will do everything to assist me he kept updating about my reversal.

I would like to thank him for such great service he gave me and daily updates and the patience he had for me he did not only save us money he also saved my relationship his service and assistance was 110%.He deserves a great reward and may God bless him and may he continue to bless other's with such great service .Wow thank you so much