DN
DELINI N

1 reviews | Active since Feb 2017

06 Dec 2017, 07:57

Excellent service

I have had so many bad experiences with Standard bank that I really did not want to visit the branch last week Saturday because I expected to get the same bad service. I have had an account with Standard bank for a few years and I just recently opened up a cheque account, The lady that assist me with the cheque account messed it all up and did not close my old account.

I am this first to complain when bad service is received and I feel that I should also compliment a service well done. Nokuthula Ndlela is an awesome lady who knows how to treat a customer the way they should be treated, I walked into the bank wanted to close my account but this lady managed to easy my mind, Well done Nokuthula

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Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2017, 08:50
Official

Thank you for posting your comment.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Nokuthula Ndlela

We greatly appreciate your continued support

Regards

Complaint Resolution Centre
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