Excellent service

<p>I called the call centre this morning to request for an Eap adjustment, git through to a lady, Given. She tried to assist and do the adjustment for me which at first she was not able to, asked for me to hols the line while she does her investigation, i held for a bit and the line cut, disappointed that I was going to start over if I called back to speak to another consultant, i received a call back from Given to tell me that she had done a request and will be able to do the adjustment for me and I will receive an sms, totally unexpected other consultant's don't call back even after they have all your information and the reason for your call, Given is a dedicated consultant with good customer care Standard bank needs more people like her