Excellent Service
<p>To Whom It May Concern</p> <p> </p> <p>I want you to know you have an exceptional employee “Janet Naidoo” in your customer service division. Her calm, patient manner was a great help to me when my frustration and shock of depositing cash and not appearing on my cheque account balance......I was so sceptical to even log on Internet Banking again but she convinced me otherwise. Her knowledge of the software and her remarkable problem-solving abilities are rare indeed, I am now schooled and well educated in my account rates & pricing. She’s been so kind she even pronounced my first name perfectly & explained all details in a very professional manner....If the quality of all your Call Centre employees is an indication of future success, then STD Bank has a very bright future.</p> <p> </p> <p>PS: She deserves a token of appreciation from her Team Leader /Suppervisor</p> <p> </p> <p>Once more thank you Janet</p> <p> </p> <p>Kind regards</p> <p>Khuthala Mabona</p> <p> ********** 757/ ********** 649</p> <p> </p> <p> </p>
Good day Khuthala
We appreciate your feedback.
We are delighted to hear of your wonderful experience with us.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
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********** (fax)
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Good day Khuthala
We appreciate your feedback.
We are delighted to hear of your wonderful experience with us.
Thank you for your loyalty and support.
Best Regards
Complaint Resolution Centre
***
********** (fax)
**********
