Excellent Response Time

I just want to thank Ntombekhaya Duma from the Standard Bank Complaints Department for helping me resolve an issue I had with my payment holiday. I had spoken to about 5 different people before she actually helped me and calmed me down. I had been so stressed out due to a debit that went off my account that was suppose to fall under my payment holiday and she told me she would assist me and she sang "Just keep Swimming" Hahaha, it lightened the mood that I was in instantly so I just want to say thank you for that, not only did you help resolve the matter but you kept me calm when I started to freak out. We need more people like you in the world :-)