EG
Elvis G

1 reviews | Active since Feb 2014

15 Nov 2021, 16:34

Excellent-Professional service-Standard Bank Ucount rewards department

In the past weeks, my UCount account had a problem and as such couldn't earn point. I then called the Ucount department at standard bank, and I was assisted by Janine Paulse (Ref ***), wow wow what an exceptional service that I haven't receive in years. Mrs Paulse, was on top of her game, gave me update until the whole issue was resolved. I sincerely hope that standard bank is really looking after her, and that she may teach/coach others how to treat customers. She is brilliant in everyway, loves her job and I pray that she keeps on rising high, get promoted, looked after in everyway.

@Janine, you are the best, thank you for assisting me and I am forever grateful that you have picked up my call. You are the best

@ Standard bank Ucount department, please look after Janine Paulse, she is an asset, and we are loyal at standard bank because of people like her.

I have so much to write about her, but time wouldn't allow.

All the best Janine and keep flying the flag high

0
Replies (1)
Standard Bank
Standard Bank's reply15 Nov 2021, 18:47
Official
Dear Elvis G

We have received your compliment.
 
Thank you so much for taking the time to compliment our staff.
 
I will be sure to pass on your thanks and comments to the relevant department.
 
We greatly appreciate your continued support
 
Kind regards

Complaint Resolution Centre
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