Excellent Customer Service!!!

<p>I app**** for a credit card on Monday 3 July and was advised that it will take 10 working days. I needed the credit card by latest 7 July as I am travelling for Business and 10 working days was not going to work for me. I phone the Credit Card Sales department and spoke to the consultant there called Rabonbe Mabitsela. He was such a pleasant agent to deal with. He discussed my situation with his Team Leader and advised that he will personally chase my application up with the correct departments to try and fast track the process. I was pleaseantly surprised that within 4 working days he confirmed that my credit card will be delivered at my Branch on 7 July(the 5th working day). I went to fetch my credit card on the 7th and all was sorted. Rabone is a great example of poroviding excellent customer service and and a asset to Standard Bank Group.</p>