1 reviews | Active since Mar 2017

10 May 2017, 10:41

Excellent customer service

<p>HI</p> <p>I called standard bank call centre on the 10 of May 2017 .It was afer 9 in the morning , a consultant by the name of Jordan Veersamy took my call,i am not sure which department he worked in I think it was customer service or admin but i explained him the reason for my call , he advised me well , he was very professional, showed concern , was very polite , knowledgeable , a good listener and he built rappor.He handled the call well had good telephone etiquette, he never interrupted me when I spoke .I was very pleased and surprised because I spoke to many consultants before and never had a good experience. Jordan Veersamy really has good telephone s****s and you can hear over the phone that his passionate about his job. Keep up the good work Jordan .</p>

0
Replies (1)
Standard Bank
Standard Bank's reply11 May 2017, 07:30
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Jordan Veersamy.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***