CZ
Chris Z

1 reviews | Active since Mar 2009

20 Sept 2017, 11:12

Excellent Client Service

My wife and I went in to Standard Bank Sandton to sort out a matter that we had not been able to resolve. We met with Shaun Petrus and Melissa Rich who really went out of their way to find a solution for us. The service was extremely professional, very efficient and highly customer focused. Clearly these 2 individuals understand outstanding customer service and the need to find a solution for their clients. Many thanks for the assistance - it was so greatly appreciated. You are both examples of what true client service looks like!

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Replies (1)
Standard Bank
Standard Bank's reply20 Sept 2017, 11:51
Official

Thank you for your posting.

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.

We are delighted to hear of your wonderful experience with Shaun and Melissa.

Kind regards

Complaint Resolution Centre
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