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Nokwanda N

1 reviews | Active since Jul 2019

16 Oct 2021, 17:38

Exceedingly High Bank Charges

I have a Student Achiever account with Standard Bank and I have been unable to finally close this account.

I notice the bank fees accumulate so excessively, I am struggling to cope or understand how my bank fees increase almost every two days despite me paying off this fee monthly. I can definitely confirm that the Savings Plan amounts do not accumulate at that rate!

I am being treated extremely unfairly by a bank I use to trust. I am being ****** of my money daily, worse no one has ever given me a call notifying me of any accumulations.

I have paid close to R1500 in bank charges alone and today I had to pay an additional R900+ just so that the fees can drop.

I am now logging this social media complaint because I need a Standard Bank consultant to at least give me a call.

Parents, DO NOT open up Student Achiever accounts for your kids at Standard Bank!

I work a 9-5 job Monday - Saturday and I am struggling to close this account. I do not think this is aligned with FSCA regulations of Treating the Customer Fairly.

I reached out to Standard Bank’s complaint division and nobody has made telephonic contact with me.

Please call me Standard Bank.

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