Even poorer service if you are abroad

Working abroad and remitting money to South Africa is never easy, but this bank takes it to another level. Transfers are usually cleared on my side the same day. Good luck getting someone from Standard bank replying to requests to release funds. I made the mistake of upgrading to Private Banking, foolishly thinking it would get better. even complaints service does not reply. It is just a marketing ploy. I can see why Capitec has grown so much. It is time for em to take my business elsewhere.