GT
Gerduan T

1 reviews | Active since Aug 2015

24 Aug 2018, 11:35

Even if I paid Std Bank does not care

I paid up my Blue Bean account in 2016. I battle now from that year to now, to clear my balance of the card from ITC. I spoke to consultants at Woodbridge for nearly 14 times. We escalated the problem I did everything in my power to do it the right way. Standard Bank does not give any support from their side. I am fed up with them and would like to take them on for defamation of character. If Hello Peter does not help I will take it to a lawyer.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Aug 2018, 13:25
Official

Dear Gerduan

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply29 Aug 2018, 14:46
Official

Thank you for allowing us the opportunity to look into your matter.

An email response has been sent to you on the 08/08/2018.

We appreciate your support and loyalty.

Kind regards

Complaint Resolution Centre

***

***