SN
Sue N
1 reviews | Active since Sept 2015
25 Sept 2015, 21:24
EVEN A PRESTIGE HOLDER GETS BAD SERVICE!!!
I opened my Prestige Account at Standard Bank Westville. I waited 10 days!!! for my salary to be paid to me as funds coming into my account was blocked (Not Sure why). My query took 10 days to resolve and apparently it was escalated to Director Level.Thank GOD I had not changed and debit orders and kept the FNB account open.<br> <br> If this is how Prestige card holders are treated , I fear for the rest of their customers.
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Replies (1)Standard Bank's replyOfficial
28 Sept 2015, 11:41Hello SUE760217,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Sept 2015, 11:41
Official
Hello SUE760217,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
