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Yaseen L

1 reviews | Active since Feb 2018

17 Feb 2018, 19:18

Evelyn Sheed

This lady is extremely rude and should not be allowed to interact with any client, if standard bank would like to keep a good reputation ,she seems a bit frustrated with life ,she should rather be moved to the back office doing filing or data capturing, there is no way that standard bank can move forward if they allow Evelyn to talk down to everyone she meets (the rating is out of 5 so I'm forced to choose 1 or it would be negative 5)

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Replies (3)
Standard Bank
Standard Bank's reply18 Feb 2018, 06:26
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply19 Feb 2018, 10:21
Official

Dear Yaseen Limbada

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Feb 2018, 13:05
Official

Dear Yaseen Limbada

Thank you for your posting.

I refer to our email correspondence and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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