JC
Janet C
1 reviews | Active since Aug 2023
30 Nov 2023, 11:12
Estates Department
I have been trying since June to close my late fathers bank accounts and have the funds transferred to his Estate Late account. He banked with them for over 75 years and held a Private Bank portfolio paying astronomical fees. Their service is non-existent and would not recommend anyone dealing with Standard Bank Estates Department.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
30 Nov 2023, 11:19Dear Janet
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2023, 11:19
Official
Dear Janet
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
JC
Janet C's updateReviewer Update
30 Nov 2023, 11:36Very strange as why do I have to go to these lengths to get a response out of Standard Bank.
Doesn't leave me feeling any more confident that the matter will be resolved timeously.
I am seriously looking at other options to move my Private Banking Portofio to.
Doesn't leave me feeling any more confident that the matter will be resolved timeously.
I am seriously looking at other options to move my Private Banking Portofio to.
JC
Janet C's update30 Nov 2023, 11:36
Reviewer Update
Very strange as why do I have to go to these lengths to get a response out of Standard Bank.
Doesn't leave me feeling any more confident that the matter will be resolved timeously.
I am seriously looking at other options to move my Private Banking Portofio to.
Doesn't leave me feeling any more confident that the matter will be resolved timeously.
I am seriously looking at other options to move my Private Banking Portofio to.
Standard Bank's replyOfficial
30 Nov 2023, 11:43Dear Janet
Our sincere apologies for the inconvenience.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the inconvenience.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Nov 2023, 11:43
Official
Dear Janet
Our sincere apologies for the inconvenience.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Our sincere apologies for the inconvenience.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***