EG
Eugene G

1 reviews | Active since Mar 2023

22 Nov 2023, 10:27

Estate of my late uncles estate

#black Friday Hi I'm one of the heirs of late uncle Leon Jacobs we have a estate that need to be paid out for 5years now nd nothing happened mishka is the one who's handling the estate we don't know what to do anymore I wrote a letter to her yesterday to ask if she can arrange a meeting with some of the heirs now she told me she's staying in durban and is working from home for the past years there was people who was handling this estate also but resign one after another can u please help us standard bank is the exuctive of the estate but they give poor service reali I'll wait for ur reply ThAnx u cape town standard bank

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Replies (4)
Standard Bank
Standard Bank's reply22 Nov 2023, 10:38
Official
Good Day 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
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EG
Eugene G's update22 Nov 2023, 10:59
Reviewer Update
ThAnx for the feed back hope they will reply with good news
Standard Bank
Standard Bank's reply22 Nov 2023, 11:16
Official
Hi Eugene

You're welcome.

Our team will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Nov 2023, 14:11
Official
Good Day Eugene

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards 
Standard Bank Hello Peter Team 
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