Estate of my Late Father not Finalised Since 2012

<p>I am terribly disappointed at the way Standard Bank has handled my late father's Estate matters. There has been no proactive communication from Standard Bank. The Estate has been assigned to a certain lady who never communicates unless we initiate communication. Whenever we communicate with her, she makes empty promises about finalising everything. As an Executor, Standard Bank has failed to obtain a vehicle certificate from Toyota which is apparently the last thing holding the Executor from finalising the Estate matter. 5 years is very long time. This is very unprofessional. </p>