ESTATE LATE POALA ELSA CARELLE

To whom it may concern, this letter serves as my first complaint with Standard Trust with regards to the absolute careless, and slow, and bad service I have received form your institute. It has been more that four years of emails, backwards and forwards via all the right channels and still no result. It seems almost that there is no one working at Standard Trust. About two years ago I had the pleasure of receiving a personal phone call from Penny Bibby, apologising for the way this SMALL estate has been handled. Two years later, still no result. WOW... It does not look good, when the CEO of such an institute phone to apologise, and probably does not know that this SMALL estate still has not been wound up. All fees, and funds, have been paid in four years ago. PLEASE can I ask to have this estate wound up soonest.

Regards Giulio Moro