HS
Hannetjie S
1 reviews | Active since Jul 2013
26 Aug 2019, 11:10
Estate late - PA SWANEPOEL
ID Num- ***. Estate late - PA SWANEPOEL There is just no progress in this matter since our initial request in June 2018 and the situation is unacceptable. Kindly inform the reason for Standard Bank just ignoring our request for cancellation figures. I need to report to the Master’s office and the heirs, without even the courtesy of a response to any of my mails from yourself. Your urgent attention herein will be much appreciated.
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Replies (2)
Standard Bank's replyOfficial
26 Aug 2019, 21:26Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Aug 2019, 21:26
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
06 Sept 2019, 09:31Dear Hannetjie
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Sept 2019, 09:31
Official
Dear Hannetjie
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter is being attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***