1 reviews | Active since May 2016

27 Nov 2024, 14:36

ESTATE LATE OUTSTANDING FUNDS

We reported the Estate in 2020, but Standardbank could find the account as well as the funds. After several email,calls we received no feedback. I send Standardbank proof of the funds that was transferred to an account unknown. We received an email that Standard bank confirmed that the funds is in the Unclaimed Benefits Suspense Account. We received the statement with the commission of unclaimed benefits, but Standard bank branch would assist me as Power of Attorney. Please assist with the transfer of the funds to the Estate Late account. If the other institutions could assist us via email, I'm sure you can also assist via email.

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Replies (3)
Standard Bank
Standard Bank's reply27 Nov 2024, 14:39
Official
Dear Geziena, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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's update03 Dec 2024, 11:53
Reviewer Update
Good day, The matter was referred by you to Alex (Centurion). I send again all the documents and he refer it on 2 December 2024 to another branch in Johannesburg. We still received no payment..
Standard Bank
Standard Bank's reply03 Dec 2024, 12:20
Official
Good day Geziena,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience.  

Kindest regards 
Standard Bank Hello Peter Team 
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