AN
Amanda N

1 reviews | Active since Oct 2021

15 Oct 2021, 10:42

estate late for standard bank

Sent: Monday, 11 October 2021 10:26 To: *** Subject: complaint : Phumzile Princess Mdlalose id: ***

Good day

I like to lay a complaint about standard service. Your service is poor. I will also log this complaint to Hello Peter. I requested standard bank Carlton centre on March 2021 to close my mother’s account and transfer money to my account since my mother was passed away and I the one who was appointed by my mother to be claim his money. I made a follow up to Carlton centre last month 28 September 2021. Please make me understand why it is taking so long to transfer my mothers money into my account? My late mother full names Phumzile Princess Mdlalose id: *** My name is Ms Amanda Emmelda Nxumalo id: *** Cell number :*** Alternation :*** for my dad

the email was sent on the 11 October 2021 I never get feedback till today

Regards Ayanda

0
Replies (2)
Standard Bank
Standard Bank's reply16 Oct 2021, 01:36
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax) *** 
AN
Amanda N's update19 Oct 2021, 11:32
Reviewer Update
TILL TODAY I NEVER RECEIVED MONEY STANDARD BANK SERVICE IT NONSENSE, I FAIL EVEN TO APPLY FOR CEO APPLICATION BECAUSE OF MONEY. I AM REALLY NOT HAPPY WITH THIS.