MP
MONICA P
1 reviews | Active since Sept 2025
16 Sept 2025, 08:45
ESTATE LATE ACCOUNT
pathetic service and no call back at all left two messages, docs were sent from the branch to their HO, this was 18/7/25, been to N1 City Branch 3 times, still no call back, it was advised the the Team Leader just did not allocate my case to a member to assist me, I phoned again just now, message was sent, then I was put through to CPT, call dropped as the nr dont exist, I really cannot understand how difficult this can be!!!
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Standard Bank's replyOfficial
16 Sept 2025, 09:09Good day Monica,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply16 Sept 2025, 09:09
Official
Good day Monica,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***