1 reviews | Active since Dec 2016

21 Apr 2020, 09:25

Essential Workers

Hi

I just wanted to find out who do you regard as Essential Workers and what measures have you put in place so serve them. Because I am Fresh Food Manager at Checkers Vincent East London. I opened up a new account at your Vincent Branch I received a message stating that I must come and collect my new card. There was a long queue outside the Branch. Sent from my Huawei phone

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Replies (5)
's update21 Apr 2020, 11:00
Reviewer Update
I am still at work and have been at your branch for more then 2 hours.
Standard Bank
Standard Bank's reply21 Apr 2020, 11:11
Official
Dear Mansa
 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.   We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support  Kind regards  Complaint Resolution Centre******

Best regards,

's update21 Apr 2020, 11:20
Reviewer Update
Please tell that to my boss.

's update21 Apr 2020, 11:31
Reviewer Update
Do me a huge favor rather write a apology letter and sent it ***. Because now no one is believing me when I told them that as we speak I am still in your ****ing branch just check the ****ing cameras.
Standard Bank
Standard Bank's reply24 Apr 2020, 11:16
Official
Dear Mansa Green

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***

Best regards,