CL
Charlaine L
1 reviews | Active since May 2020
22 Mar 2021, 17:52
Eskom and standard Bank in cahoots
Why does the bank I love charge me R145 for a replacement card when it wasn't my fault the card got lost? I went to draw money then loadshedding hit at the atm. Why can't eskom pay for my card, why me?
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Standard Bank's replyOfficial
23 Mar 2021, 06:24 Hello Charlaine,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply23 Mar 2021, 06:24
Official
Hello Charlaine,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***
*** (fax)
***
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