Eshowe Branch shocking service
This is about the shocking customer service at Standard Bank Eshowe. The employees at the enquiry counter are untrained, uninterested and bored when dealing with customers. They are rude and get highly irritated when asked to correct errors made by the bank. The most common problem is not loading an EAP on new accounts which then involves the customer going back to the bank and standing in a queue again. The lack of management is of great concern.
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
It is not our intention to cause you any further distress or inconvenience. We definitely take your concerns to heart and a resolution consultant will contact you about the way forward.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Diane Mitchell
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Diane Mitchell
Thank you for your posting.
I refer to my email correspondence and can confirm that this matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***