AS
Ahmed S
1 reviews | Active since Apr 2013
04 Sept 2023, 20:20
Errors upon Errors in reward Ucounts double Fuel Rewards
Errors upon Errors in Ucounts double Fuel Rewards, that is what is happening every month. May 2023 was the last month where the calculations was correct. Thereafter, June & July corrections had to made with apologies from the team. August, yet again i am being penalised. Can you PLEASE employ competent people to calculate the rewards points to avoid unhappy and frustrated clients!!!
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Standard Bank's replyOfficial
05 Sept 2023, 07:40Good Day Ahmed
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2023, 07:40
Official
Good Day Ahmed
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***