Error on data loaded

Item: Standard Bank
Rating: 3
Author: Pearl J

On the 29th June I bought 1GB data for R65 via the Standard bank app, I then received a message that 300MB has been activated on my phone. Can you please rectify this error and load the remaining data on my phone.

I called CELL C to report the issue and they informed me that the error is with Standard bank.

Please assist.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

01 Jul 2022, 09:20

Hi Pearl

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.

Please be on the look out for a call from our team.

Kindest regards, Standard Bank Hello Peter Team ***

Best regards,

Standard Bank's reply01 Jul 2022, 09:20

Official

Best regards,

Pearl J's updateReviewer Update

05 Jul 2022, 07:26

Today is the 5th of July and I still haven't received any call from Standard bank and my issue is not resolved.

Pearl J's update05 Jul 2022, 07:26

Reviewer Update

Today is the 5th of July and I still haven't received any call from Standard bank and my issue is not resolved.

Standard Bank's replyOfficial

05 Jul 2022, 16:20

Good day Pearl

Apologies for the delayed response.

We will follow up with our team and we will be in touch with further feedback.

Kind regards

Standard Bank Hello Peter Team ***

Best regards,

Standard Bank's reply05 Jul 2022, 16:20

Official

Good day Pearl

Apologies for the delayed response.

We will follow up with our team and we will be in touch with further feedback.

Kind regards

Standard Bank Hello Peter Team ***

Best regards,