Erratic Standard Bank ATM.
I wrote a review about the Standard Bank ATM at Glenvista Shopping Centre, denying my cash withdrawal because my card had been 'deactivated' Turned out it was only at that ATM. SB rep**** saying that the matter had been resolved. I went back today to test the ATM and upon inserting my card, it was rejected again. This time the slip simply stated 'transaction declined' + code 0458. I decided to try again. I entered the necessary details but instead of receiving the cash, got a 'Declined due to a technical error' message. No cash and no slip. I then tried a 3rd time and received the cash I requested. Why is this erratic performance continuing to happen? Explain please.
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Standard Bank's replyOfficial
13 Feb 2026, 14:22Dear Johan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply13 Feb 2026, 14:22
Official
Dear Johan
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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