SN
Saggy N

1 reviews | Active since Sept 2019

14 Oct 2019, 20:08

Epic3 headache

Been having serious problems with Epic 3 debit order. Tried cancelling it for a year now but to no avail. Went to standard bank Springs to reverse and stop the debit order but was told by the consultant that it cannot be reversed or stopped. What is the use of paying service charges for no service. Been banking with standard bank for 38yrs now. Why should I go through more hassles by changing my bank for an amount of R 159.00. But if push comes to shove I will

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Replies (1)
Standard Bank
Standard Bank's reply15 Oct 2019, 04:47
Official
Hello Saggy, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  S. MartinComplaint Resolution Centre
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Best regards,