Epic Fail by Standard Bank....again!

Dear sir<br> <br> Standard bank again couldn't work out my monthly bank fee (sixth month in a row!) I have spent over 3 hours on the phone trying to sort this out and just get passed from pillar to post. I requested R400 compensation...this won't even cover my phone bills...and my query has still not been sorted out! The only way to get someone from standard bank to call you back is to write to Hello Peter....now that is customer service