Enough is enough Standard Bank, I can't take more than this... Keep your services

Standard bank is determined to destroy my company and drive me into madness - first they closed the branch and I had to run around like a headless chicken looking for the branch with business bankers. No one informed us about the branch closure and change of my banker. - Then you go to the nearest branch with bankers and you are made to queue with personal banking clients on the same queue, and that's if the bankers are available since they are too special to be found in their offices most of the time. - I got stranded in Thailand with thousands in my bank account because when I do transactions on the app my OTP gets sent to a certain John@... which I do not know and sadly when I got back home I called business banking line and I was told this is a security matter it cannot be resolved over the phone but someone managed to change my email on their system and put in an email I do not know. I am then sent to the branch where I have to stand in line with almost half their clients, yet I have been allocated a business banker - shame on you STD Bank, accept this as my final communication with you as i will be a happy Nedbank client come the 1st of October. - Now my account has been frozen and I cannot access my account yet again but I am sitting with an email from standard bank which states that I have until 16/09/2024 to submit the KYC documents before access to my account can be affected. When I call the business account line I am told no one can help me as I should escalate my issue with the manager. I have an email clearly giving me until the 16th of September to submit these documents and no one can reactivate my account before submission. - As if this was enough for a terrible service, I get to my house late at night, log in to their internet banking to submit the documents, the OTP gets sent to a number I last used in 2019 ??????????????? meanwhile I have been to the branch several times to update my contact details, I don't know how in the damn world do they still have my old number in their system. Now Im in need of money but i cant access my funds and my business id suffering, thanks to the best service ever from SA's best business bank.

I don't blame you though, I have myself to blame, a friend warned me about you and advised me to go to Nedbank but I was too stupid to take advice.