EE
Eff E
1 reviews | Active since Mar 2009
01 Feb 2021, 07:25
Enough
Standard bank has been harassing me with emails continuously after I have made arrangements to make my payment on the first of Feb. I have never skipped payments even if it was a day or 2 late. We are in such difficult times and yet the bank treat their clients as if they are going to run away with their money. If emails are charged for I am now liable to make pay for it when I have on record that I will be making payment today. I have made the payment and it will reflect on their side soon but I will now continue being harrassed.
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Standard Bank's replyOfficial
02 Feb 2021, 00:08Hello Eff
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply02 Feb 2021, 00:08
Official
Hello Eff
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***