NW
Nikita W
1 reviews | Active since Oct 2019
29 Aug 2022, 11:24
ENDLESS PROBLEMS WITH STANDARD BANK
Poor service from Standard Bank again Received an SMS stating that suspicious debit order was processed on my account. Straight away I went and obtained a mini statement from the ATM. YES there were two ********** cheque card purchases on my account. Been on the phone over 30minutes with a consultant and still not sorted out. MAKE ME WONDER HOW SECURE THEIR INTERNET BANKING AND CARD SERVICES ARE. Time to move to FNB. Current account, Credit card, Money Market and Standard Bank insurance.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
29 Aug 2022, 12:07Dear Nikita ,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply29 Aug 2022, 12:07
Official
Dear Nikita ,
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
NW
Nikita W's updateReviewer Update
29 Aug 2022, 12:35I will believe you when you come back with a positive solution. NOT JUST LIP SERVICE AS ALWAYS
NW
Nikita W's update29 Aug 2022, 12:35
Reviewer Update
I will believe you when you come back with a positive solution. NOT JUST LIP SERVICE AS ALWAYS
Standard Bank's replyOfficial
29 Aug 2022, 13:07Good Day Nikita
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply29 Aug 2022, 13:07
Official
Good Day Nikita
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***