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neo M
1 reviews | Active since Jan 2019
30 Nov 2021, 13:46
****EN *******
Standard bank are *******,I sent R3000 to someone on the 22nd of November via INSTANT MONEY voucher,the person went yo their ATM and money never came out. HE THEN WENT INTO THE BRANCH TO LODGE A QUERY STANDARD BANK HARRISMITH ADMITTED THAT THERES AN TECHNICAL ISSUE WITH INSTANT PAYMENT VOUCHERS AND THAT MONEY WILL BE REVERSED IN MY ACCOUNT WITHIN 72HRS,ITS NOW ****EN 9 DAYS LATER I KEEP CALLING AND BEEN TAKEN FROM PILLAR TO POST WITH MY OWN MONEY. I WANT MY MONEY IN MY ACCOUNT BEFORE CLOSE OF BUSINESS TODAY...****EN *********** STAFF AT ALL LEVELS..
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Replies (1)Standard Bank's replyOfficial
30 Nov 2021, 15:32Dear Neo M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply30 Nov 2021, 15:32
Official
Dear Neo M
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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