MB
Maleshwane B
1 reviews | Active since Jan 2015
13 Nov 2020, 11:34
Empty useless promises
Not living up to its promises. I've been with this bank since my high school days. It is disappointing to be left feeling like a used teabag. Sent an sms saying use your account for different transactions for a certain period and you will receive R200. I did so come the deadline date nothing happened to date. I was then instructed to call a certain number. This was not mentioned in the sms. Can I just receive what is due to me.
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Standard Bank's replyOfficial
14 Nov 2020, 06:18Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,
Standard Bank's reply14 Nov 2020, 06:18
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Best regards,