CVdM
Christell Van der Merwe

1 reviews | Active since Mar 2022

23 Jun 2025, 12:01

Empty promises

Make empty promises on receiving paid up letter. Give you a turnaround time just, so that you follow up and hold for 300 minutes before they tend to you and yet still nothing's done to sort it out.

0
Replies (1)
Standard Bank
Standard Bank's reply23 Jun 2025, 12:27
Official
Dear Christell V,

We truly appreciate you bringing this to our attention.
 
 Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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