SL
Saloshini L
1 reviews | Active since Mar 2021
12 Mar 2021, 14:15
Empty promises by a so called 'reputable' bank
The quick and easy online application of an ID document is completely untrue. Doing an application via the 'services' provided by standard bank is just as painful as going to home affairs,both an utter waste of time. Having already made payment for my document and having no doubt already been charged the banking fee for use of the 'service'. I am still unable to complete the process as the site will not allow me a booking.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
13 Mar 2021, 00:56 Hello Saloshini
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Mar 2021, 00:56
Official
Hello Saloshini
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***