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Nontobeko M
1 reviews | Active since Nov 2021
24 Feb 2024, 09:38
Empty promises and no access to account
Yey Nina zinja, why haven't y'all unblocked my card?! I'm still cardless and app-less!!! I can't make payment to book for a new ID and come pay day, I won't have access to my money!!! Like honestly, *** is wrong with you guys?!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Feb 2024, 09:49Dear Nontobeko,
We noted that you have previously filed a complaint. Our agent sent you an email.
Could you review the email sent by the team?
We have also requested that our assigned representative follow up with you.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
We noted that you have previously filed a complaint. Our agent sent you an email.
Could you review the email sent by the team?
We have also requested that our assigned representative follow up with you.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Feb 2024, 09:49
Official
Dear Nontobeko,
We noted that you have previously filed a complaint. Our agent sent you an email.
Could you review the email sent by the team?
We have also requested that our assigned representative follow up with you.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
We noted that you have previously filed a complaint. Our agent sent you an email.
Could you review the email sent by the team?
We have also requested that our assigned representative follow up with you.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
***
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Nontobeko M's updateReviewer Update
24 Feb 2024, 10:26Your agent **** to you. I have received no calls or emails regarding the matter. I'm not stupid, I wouldn't have written another review on here had y'all followed up. Your service is really pathetic at this point and you guys are so biased and I don't know if I'm getting this treatment because I'm black or what! This is absolutely disgusting, honestly!
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Nontobeko M's update24 Feb 2024, 10:26
Reviewer Update
Your agent **** to you. I have received no calls or emails regarding the matter. I'm not stupid, I wouldn't have written another review on here had y'all followed up. Your service is really pathetic at this point and you guys are so biased and I don't know if I'm getting this treatment because I'm black or what! This is absolutely disgusting, honestly!
NM
Nontobeko M's updateReviewer Update
24 Feb 2024, 10:59Investigating officer for what?! I just want my bank card so I can access my bank statements and not have a problem on pay day. It's been over a week since reporting this issue and you people have done vokol to help. Cha I regret coming back to standard bank. I'm sure if I was white, the issue would have been sorted out on the same day, unfortunately as a black person, I deserve subpar service and not even an apology! Thanks
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Nontobeko M's update24 Feb 2024, 10:59
Reviewer Update
Investigating officer for what?! I just want my bank card so I can access my bank statements and not have a problem on pay day. It's been over a week since reporting this issue and you people have done vokol to help. Cha I regret coming back to standard bank. I'm sure if I was white, the issue would have been sorted out on the same day, unfortunately as a black person, I deserve subpar service and not even an apology! Thanks
NM
Nontobeko M's updateReviewer Update
24 Feb 2024, 13:12I just want my bank card to either be unblocked or a new one to be given to me, I don't understand what is so difficult about my request.
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Nontobeko M's update24 Feb 2024, 13:12
Reviewer Update
I just want my bank card to either be unblocked or a new one to be given to me, I don't understand what is so difficult about my request.