Empty promises
I recently opened up a MyMo account with you. I received an sms last week guaranteeing me R100 will be deposited into my account if I use my account to buy airtime before 3 August. I've bought airtime about 2 or 3 times and today it's the 5th August but still no R100 in my account. You can't be playing money mind games with people during this hard times. Please let me know when I can get the R100.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
05 Aug 2020, 10:20Dear Lauretta
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply05 Aug 2020, 10:20
Official
Dear Lauretta
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards Complaint Resolution Centre *** ***