WL
Welhelmina L

1 reviews | Active since Jan 2023

17 Jan 2023, 10:21

Empty Promises

Once the bond term has been reduced, you may proceed to apply for the Access Bond facility.REF***

The term on the home loan was reduced from 30years to 20 years for them to free up my access bond on my home loan,We have done all they asked and still they don't want to pay our access bond don't want to chance back the home loan to 30years

0
Replies (1)
Standard Bank
Standard Bank's reply17 Jan 2023, 10:33
Official
Good Day  Welhelmina

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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